The half yearly statistics on the player disputes statistics with Safe and fair accredited poker rooms and casinos this week was released by the Tex Rees. It was showing a decrease in valid disputes when compared with the same period in 2007 by 19%. Also the percentage of disputes resolved in favor of the player was 49 %.
This percentage was deduced after the assessment of 346 complaints logged online by Rees.

Tex Rees said that- “The most common complaint regarded cash-ins, with 120 disputes or 46 percent of the total valid complaints filed. Slower e-processing conditions in the industry may have been a contributing factor in this regard. Overall the disputes scene has again been quiet relative to the considerable levels of business generated over the half year by eCOGRA’s 131 venues regularly reviewed. The average number of valid disputes assessed per approved website per month dropped to 0.40.”

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